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Terms & Conditions

These Terms & Conditions govern your use of the Sneakerheadz website and services. By accessing and using this site, you agree to be bound by these terms.

All products sold are subject to availability. Sneakerheadz reserves the right to refuse any order for any reason.

Prices are subject to change without notice. All prices displayed are in USD unless otherwise indicated.

Contact: Sneakerheadz Inc., support@sneakerheadz.com, 123 Hype Street, Street City, SC 12345

Privacy Policy

Sneakerheadz is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

We collect information you provide directly (name, email, address, payment details) and information about your browsing (cookies, IP address).

Your data is used to process orders, improve our services, and send marketing communications (with your consent).

We do not sell your personal information to third parties. Your data is encrypted and stored securely.

Refund Policy

Sneakerheadz offers a 30-day refund window on all products. Items must be unworn, unaltered, and in original condition with all tags attached.

Subscription products may be cancelled anytime with no penalty. Refunds for subscription charges are processed within 5-7 business days.

To request a refund, contact support@sneakerheadz.com with your order number and photos of the item.

Refunds are issued to the original payment method. Return shipping is the customer's responsibility unless the item was defective.

Shipping Policy

Sneakerheadz ships worldwide via USPS, UPS, and FedEx. Standard shipping takes 3-5 business days. Express shipping available.

Recurring delivery subscriptions ship on your chosen schedule (weekly, biweekly, or monthly). You can pause or cancel anytime from your account.

Tracking information is sent via email upon shipment. Signature required for orders over 500 dollars.

We are not responsible for lost or damaged packages once handed to the carrier. Insurance is available at checkout.

Contact

Email: support@sneakerheadz.com

Phone: +1 (555) 123-4567

Address: Sneakerheadz Inc., 123 Hype Street, Street City, SC 12345, USA

Response time: 24-48 hours. Live chat available Monday-Friday, 9am-6pm EST.